Video: Board of Nursing Investigations and Complaints

What to do if you receive a complaint or letter of investigation from the Board of Nursing in Michigan or Florida. Professional licensing attorneys for the defense of nurses and licensed health professionals.

Video Transcription

Welcome and thank you very much for stopping by. Unfortunately, it probably means that you've received a letter from the Board or Nursing (BON), Department of Licensing and Regulatory Affairs (LARA), [or the Department of Health (DOH / MDCH)] and in that letter it was either an investigation letter or a complaint. Both of these documents are very serious and they mean that somebody within the states system is investigating whether or not you violated one or more provisions of the Nurse Practice Act or whether you violated the standard of care. They are looking to possibly revoke your license, to suspend your license, to reprimand you or do some type of licensure action that will cause you significant problems in the future. Therefore, if you have a complaint you need to hire professional licensing counsel in order to advocate for your position.

How do we do that? Well, first I meet with you and I gather all of the facts, medical records, statements from witnesses, anything that's germane to the issue. And then I might talk with experts. Experts that can testify as to the Nurse Practice Act and as to what you did or didn't do and whether it is within the standard of care. Then we prepare an answer and then we continue to advocate for you with two goals in mind. One is to maybe and if everything comes together in the right way, have the case dismissed. Or in the alternative, to achieve a settlement that allows you to continue to practice nursing and that is the best possible settlement that you could achieve.

If you've received an investigative letter, while that generally comes before there's a complaint. With the investigative letter you can do one of three things. You can do nothing and force the state to prove their case and wait to see if they file a complaint. Or you can advocate for yourself through a professional licensing attorney and prepare a detailed response. I will interview you and gather all of the facts, possibly talk to experts, and prepare a detailed response that we can serve on the investigator showing why you did or didn't do whatever it is that you did or didn't do. And at times we might want to attend an interview. If we attend an interview, I will prepare you for that interview so you know what to do.

Thank you very much for stopping by and I look forward to working with you.